LBHA Store Policies

Read to ship Policy

All ready to ship items are to be paid in full.

Custom Order Policy

All custom orders require a 50%
NON-REFUNDABLE deposit on orders over $50.

All custom orders under $50 are to be paid in full when order is placed.

Please allow 4- 8 weeks to complete creation. If duration changes, the creator will notify you. For clothing items, to ensure proper fit, please provide accurate measurements if measurements are different from LBHA’s size chart.

LBHA DOES NOT do exact replicas of others work. I will always add my own creative taste to your desired creation.

Please be sure to provide exact measurements as there is NO REFUND OR EXCHANGE on any custom-made item.

Please allow 24- 72 hours for a
response.

Payment Plan Policy

Payment Plan Options are available on custom orders over $50 via Shop Pay.

Payment Plans on items not listed on website

 LBHA Payment Plans are
accepted on all orders over $75.

You have the option to split your payment 2-6 ways.

Refer to the contact page for to place order.

Please allow 24- 72 hours for a
response.

Once initial payment has been made, automatic payments are due weekly, biweekly, or monthly at your discretion. If for any reason you cannot make a payment, please notify me by email: loveshandmade@byaerial.com

Email Format

Subject: ORDER NUMER

Message: FIRST AND LAST NAME AND WHEN YOU WILL MAKE A PAYMENT

If you do not notify us within 7
business days, your order will be canceled, and you WILL NOT receive a refund.

Once 50% of your payment has been received, the creator will start creating your creation.

**That 50% is NON-REFUNDABLE! NO
EXCEPTIONS! **

 

Why is 50% of my payment non-refundable?

1. Materials for handmade is being purchased for item when order is placed.

2. It takes a lot of time and effort for these creations to be made and we ask that you respect the creators time and effort.

After 50 % of your payment has been made, please allow 4-8 weeks for creation completion. If there are any changes to the duration, the creator will notify you via email.

 Your creation will be mailed once full payment for creation has been received. 

Shipping

All orders are sent via USPS
Priority Mail or Flat Rate, depending on the size and weight of creation. Once your order has been mailed, you will receive your tracking information via email. If you would like to sign for your package when it arrives, please notify me and an additional $3.15 will be added to your order.

ABSOLUTELY NO PICK-UP OR
DELIVERY. 

Loves Handmade by Aerial bares NO
responsibility for any lost or stolen items once they are mailed.

Return/ Refund/ Exchange Policy

NO REFUND, RETURN, OR EXCHANGE on
any ready to ship or custom item.

If you decide to shop with LBHA, you must agreed to the Store Policies.